PLEASE REFER TO MY CURRENT COVID-19 SHIPPING INFO PAGE FOR UP TO DATE INFORMATION ON POSTAL DELAYS. CLICK HERE.
I aim to dispatch orders 1-3 business days after purchase this excludes weekends or Bank Holidays.
2.1 Postage & Packaging Information for UK Customers
For orders being shipped within the UK, I use one of the following delivery methods depending on your choice of shipping.
Royal Mail Second Class: Usually delivered 2-3 working days after your order has been dispatched. (Standard Delivery)
- Royal Mail First Class: Usually delivered 1-2 working days after your order has been dispatched. (Upgrade at Checkout)
Royal Mail Second Class Signed For: Usually delivered 2-3 working days after your order has been dispatched This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival. (Upgrade at Checkout)
Royal Mail First Class Signed For: Usually delivered 1-2 working days after your order has been dispatched This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival. (Upgrade at Checkout)
Please note, if your order is being shipped via Signed For it will require a signature upon receipt from either yourself or someone else at your address. If you're out when your postman tries to deliver your mail, they will leave a 'Sorry we missed you' card at the delivery address. This card will give you the address and opening hours of your local Royal Mail delivery office, so you can then pop in and pick up your order, or you can telephone them and ask for your order to be redelivered at a more convenient time. Please note that Colouryourlifeclub.co.uk does not accept responsibility for any items returned to a Royal Mail delivery office and gives no guarantees as to the duration between dispatch and delivery. This does not affect your statutory rights. If any delays are expected that are out of my control then I will email you to let you know the estimated time of delivery.
2.2 Standard Postage & Packaging Charges for UK Customers
The price you pay for Postage & Packaging is based on the weight of your order.
All prices are valid as at the time of drafting, prices are subject to change and will increase in line with Royal Mail price increases and the rate of inflation.
Please note that all standard postage costs will be added automatically to you cart at checkout, if you require First Class or Signed For Delivery then please ensure to check the correct shipping option for your needs and an upgrade cost will be added.
2.3 International Shipping
Below, you will find a list of countries outside of the United Kingdom that I deliver to. If your country is not on the list then I do not accept orders from or ship to your country and am unable to make any exceptions. Apologies for any inconvenience caused.
I ship to:
I have a two rates of International shipping costs - Standard International and International Signed and Tracked. I highly recommend paying a bit extra for the tracking so you can track your parcel.
You will also be responsible for any additional charges for customs clearance and any import duties as these costs are levied once the package reaches its destination country, ColourYourLifeClub.co.uk has no way of knowing what particular customs and import charges may be in force at any time in any country and assumes no liability for the same.
For orders shipped outside the UK, I use Royal Mails Airmail service. The aim to deliver to European destinations within 7-10 working days and worldwide within 10-14 working days but can give no guarantees as to the date of delivery.
- Please note that shipping can always take a bit longer during busier postal periods - Christmas etc.