Shipping

International Shipping APRIL 2021 UPDATE - I have now turned shipping back on for New Zealand, Australia and USA.

Europe is still currently suspended due to ongoing delays/suspensions/customs/charges issues within the postal services - I will continue to monitor the situation and will turn it back on when the time is right. If you need any extra help or really want something then please feel free to message me and I will see what I can do. 

JULY UPDATE FOR EUROPE: Due to the current changes with regards to EU Value Added Tax I am still suspending delivery to the EU - I am actively monitoring this situation and hope to turn EU shipping back on shortly.

PLEASE REFER TO MY CURRENT COVID-19 SHIPPING INFO PAGE FOR UP TO DATE INFORMATION ON POSTAL DELAYS. CLICK HERE.

Shipping Information
I aim to dispatch orders 1-3 business days after purchase this excludes weekends or Bank Holidays. 
2.1 Postage & Packaging Information for UK Customers
For orders being shipped within the UK, I use one of the following delivery methods depending on your choice of shipping. PLEASE NOTE: There are so many places that are hit and miss re delivery times at present due to the current situation so please allow extra time for postage - Royal Mail are under enormous pressure so please be kind. 
  • Royal Mail Second Class: (Standard Delivery) There can be delays at present of up to 7-14 working days depending on areas. You may get your items sooner but please be aware of the postal delays.
  • Royal Mail First Class: (Upgrade at Checkout) There can be delays at present of up to 7-14 working days depending on areas. You may get your items sooner but please be aware of the postal delays.
  • Royal Mail Second Class Signed For: This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival. (Upgrade at Checkout) There can be delays at present of up to 7-14 working days depending on areas. You may get your items sooner but please be aware of the postal delays.
  • Royal Mail First Class Signed For: This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival. (Upgrade at Checkout) There can be delays at present of up to 7-14 working days depending on areas. You may get your items sooner but please be aware of the postal delays.
Please note, if your order is being shipped via Signed For it will require a signature upon receipt from either yourself or someone else at your address. If you're out when your postman tries to deliver your mail, they will leave a 'Sorry we missed you' card at the delivery address. This card will give you the address and opening hours of your local Royal Mail delivery office, so you can then pop in and pick up your order, or you can telephone them and ask for your order to be redelivered at a more convenient time. Please note that Colouryourlifeclub.co.uk does not accept responsibility for any items returned to a Royal Mail delivery office and gives no guarantees as to the duration between dispatch and delivery. This does not affect your statutory rights. If any delays are expected that are out of my control then I will email you to let you know the estimated time of delivery.
2.2 Standard Postage & Packaging Charges for UK Customers
The price you pay for Postage & Packaging is based on the weight of your order.
All prices are valid as at the time of drafting, prices are subject to change and will increase in line with Royal Mail price increases and the rate of inflation.
  • Please note that all standard postage costs will be added automatically to you cart at checkout, if you require First Class or Signed For Delivery then please ensure to check the correct shipping option for your needs and an upgrade cost will be added.
2.3 International Shipping
APRIL 2021 UPDATE -

I have now turned shipping back on for New Zealand, Australia and USA. 

Europe is still currently suspended due to ongoing delays/suspensions/customs issues within the postal services - I will continue to monitor the situation and will turn it back on when the time is right. If you need any extra help or really want something then please feel free to message me and I will see what I can do.

JULY UPDATE FOR EUROPE: Due to the current changes with regards to EU Value Added Tax I am still suspending delivery to the EU - I am actively monitoring this situation and hope to turn EU shipping back on shortly.

Below, you will find a list of countries outside of the United Kingdom that I deliver to. If your country is not on the list then I do not accept orders from or ship to your country and am unable to make any exceptions. Apologies for any inconvenience caused.
I currently ship to:
Australia
New Zealand
United Kingdom
United States
Below Countries are still suspended:
Austria
Belgium
Canada
Croatia
Cyrpus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Greenland
Hong Kong
Hungary
Iceland
Ireland
Italy
Japan
Latvia
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Slovakia
Spain
Sweden
Switzerland
Turkey
  • I have a three rates of International shipping costs - Standard International, International Tracked (recommended) and International Signed and Tracked. I highly recommend paying a bit extra for the tracking so you can track your parcel. 
  • You will also be responsible for any additional charges for customs clearance and any import duties as these costs are levied once the package reaches its destination country, ColourYourLifeClub.co.uk has no way of knowing what particular customs and import charges may be in force at any time in any country and assumes no liability for the same.
  • For orders shipped outside the UK, I use Royal Mails Airmail service. The aim to deliver to European destinations within 7-10 working days and worldwide within 10-14 working days but can give no guarantees as to the date of delivery - please note that there are still global delays due to the COVID pandemic so international post can take up to 6 weeks to arrive.
  • Please note that shipping can always take a bit longer during busier postal periods - Christmas etc.