COVID-19 Shipping & Handling Policy PLEASE READ

COVID-19 Shipping & Handling Policy - UPDATED - APRIL 23rd 2020

PLEASE READ

In light of the current COVID-19 global pandemic, I have made some changes here at Colour Your Life Club to ensure the safety of my customers as well as my own. Please also note that I will now only be posting on Mondays and Wednesdays.

INTERNATIONAL SHIPPING

I am still posting internationally right now but please expect delays. Due to the current situation postage is inevitably backlogged and delayed throughout the world - International Orders are currently taking between 4-6 weeks to arrive (with longer to Canada and Australia). You may get your items sooner but please only order if you are happy to wait and don't need them urgently.


UK SHIPPING

There are also postal delays throughout the UK that could affect shipping times - depending on where you are based there could be delays of up to 10 - 14 days. Again please only order if you are happy to wait and don't need them urgently.

SAFETY -

Before I pack items, surfaces are cleaned and my hands are washed. Although the official advice states that Covid-19 doesn’t survive long on objects such as letters or parcels, I am taking these measures as an extra precaution for your peace of mind.

HOW I POST -

All packages as in the past and now will continue to be sent via Royal Mail – I have a click and drop account so all postage labels are applied here at home and are posted directly into the Royal Mails main depot post box – this also includes parcels as I have a parcel drop off box available, thus eliminating the need to go to the post office itself for the sake of maintaining social distancing guidelines.

Please look after yourselves during this unsettling and tough time, follow government guidelines and please stay safe.

Thank you so much!

Carli xoxo